.ticketing-app-container .tickets-section{background-color:transparent;padding:0;text-align:left}.ticketing-app-container .tickets-table{width:100%;border-collapse:collapse;margin-top:1rem}.ticketing-app-container .tickets-table th,.ticketing-app-container .tickets-table td{padding:.75rem 1rem;border-bottom:1px solid rgba(127,127,127,.2)}.ticketing-app-container .tickets-table th{font-weight:600;text-align:left;color:#9ca3af}.ticketing-app-container .error-message{color:#ef4444;background-color:#ef44441a;padding:1rem;border-radius:8px}.ticketing-app-container .clickable-row:hover{cursor:pointer;background-color:#7f7f7f1a}.ticketing-app-container .section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem;padding:1rem;background-color:#2d374880;border-radius:8px}.ticketing-app-container .section-header h2{margin:0;font-size:1.5rem;font-weight:700}.ticketing-app-container .btn{padding:.5rem 1rem;border:none;border-radius:6px;font-weight:500;cursor:pointer;transition:background-color .2s ease}.tickets-table .status-closed{color:#888;font-style:italic}.ticketing-app-container .btn-primary{background-color:#007bff;color:#fff}.ticketing-app-container .btn-primary:hover{background-color:#0056b3}.ticketing-app-container .btn-secondary{background-color:#6c757d;color:#fff}.ticketing-app-container .btn-secondary:hover{background-color:#5a6268}.ticketing-app-container .btn-success{background-color:#22c55e;color:#fff}.ticketing-app-container .btn-success:hover{background-color:#16a34a}.ticketing-app-container .form-group{margin-bottom:1rem}.ticketing-app-container .form-group label{display:block;margin-bottom:.5rem;font-size:.875rem;color:#a0aec0}.ticketing-app-container .form-group input,.ticketing-app-container .form-group textarea{width:100%;padding:.75rem;border-radius:6px;border:1px solid #4a5568;background-color:#1a202c;color:#e2e8f0;box-sizing:border-box}.ticketing-app-container .form-actions{display:flex;justify-content:flex-end;gap:.5rem;margin-top:1.5rem}.ticketing-app-container .status-badge{padding:.25rem .5rem;border-radius:9999px;font-size:.75rem;font-weight:600}.ticketing-app-container .status-open{background-color:#3b82f6;color:#fff}.ticketing-app-container .status-in-progress{background-color:#f59e0b;color:#fff}.ticketing-app-container .status-closed{background-color:#6b7280;color:#fff}.modal-overlay{z-index:1000}.modal-content{background-color:#2d3748;color:#cbd5e0}.modal-header{border-bottom:1px solid #4a5568}.modal-header h2{color:#fff}.modal-close-btn{color:#cbd5e0}.modal-hr{border-color:#4a5568}.customer-reply{background-color:#4a5568}.agent-reply{background-color:#0056b3;color:#fff}